WJ33 values the privacy of every member. This Privacy Policy clearly explains how we collect, use, store and protect your personal information when you use our platform.
Last Updated: 1 July 2026 | Version 2.5
Below are the six core principles that underpin WJ33's Privacy Policy in protecting the personal data of members in Malaysia.
All WJ33 member personal information is encrypted using 256-bit SSL encryption technology. Your data cannot be accessed by any unauthorised party.
WJ33 will not share, sell, or transfer members' personal data to any third party without first obtaining explicit consent from the member.
We only collect information that is genuinely necessary to manage your account and ensure a smooth, secure gaming experience at WJ33.
You have the right to access, amend or request deletion of your personal data at any time. Simply submit a request to the WJ33 support team.
Every use of your data by WJ33 is for purposes clearly stated in this Privacy Policy. There is no hidden or undisclosed use.
WJ33's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant laws in force within the country.
This Privacy Policy is published by WJ33, a trusted online gaming platform enjoyed by hundreds of thousands of members across Malaysia. This document explains in detail how WJ33 manages the personal information you provide to us when using our website, app, and any services we offer.
By registering an account or continuing to use the WJ33 platform, you are deemed to have read, understood and agreed to all provisions set out in WJ33 Privacy Policy this. If you do not agree, please discontinue use of our platform and contact our support team to close your account.
This WJ33 Privacy Policy covers all information collected through:
Important Note: WJ33's Privacy Policy is a living document that will be updated from time to time. We will notify members of any material changes via email or in-account notifications.
WJ33 collects various categories of personal information to ensure our platform operates smoothly and securely. Our Privacy Policy ensures that only information that is strictly necessary is collected. The following are the data categories we collect:
Full name, identification card number (MyKad), date of birth, nationality and a photo of your ID document for the KYC process.
Email address, mobile number and mailing address for communication and account verification purposes.
Bank account details, e-wallet numbers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and transaction records for deposits and withdrawals in MYR.
IP address, browser type, operating system, device model, access log data, and cookie information to enhance the user experience.
Betting history, games played, session duration, wins and losses, for the purposes of analysis and service improvement.
Records of live chat conversations, emails, and any complaints or feedback you submit to WJ33's support team.
WJ33 uses member personal information for legitimate and transparent purposes as detailed in Privacy Policy this. We will not use your data for any other purpose without first obtaining your consent.
| Purpose of Use | Data Types Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, contact | Contract performance |
| Deposit & withdrawal processing | Financial, identity | Contract performance |
| KYC verification & fraud prevention | Identity, financial, technical | Legitimate interests & legal obligations |
| Promotional & bonus offer delivery | Account activity, gaming activity | Member consent |
| Analytics & platform improvement | Technical, gaming activity | Legitimate interests |
| Legal compliance & reporting | All categories | Legal obligations |
Whenever WJ33 wishes to use your data for a new purpose not listed above, we will first seek your explicit consent. You have the right to decline without any penalty to your account.
WJ33 takes member data privacy very seriously. In the course of operating the platform, there are limited circumstances where your personal data may be shared with third parties. WJ33's Privacy Policy ensures that all data sharing is strictly governed.
WJ33 never sell, rent, or trade members' personal data to any party for marketing or commercial purposes. This is our absolute commitment to all members in Malaysia.
All third parties that receive your data from WJ33 are bound by strict confidentiality agreements and are required to uphold the same data security standards that we apply.
WJ33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Required for core website functions such as login, gaming sessions and security. These cookies cannot be disabled.
Helps us understand how members use the WJ33 platform so we can make continuous improvements.
Saves your preferences such as language, favourite game settings and login details for your convenience.
Used to display relevant WJ33 promotions based on your interests. You may opt out of these cookies at any time.
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality and your experience on the WJ33 platform.
WJ33 retains member personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required under applicable Malaysian law.
Once the retention period expires, WJ33 will securely delete or anonymise your personal data so that it can no longer be identified.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and WJ33 Privacy Policy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct personal information that is inaccurate or out of date.
Request the deletion of your data under certain circumstances.
Request that WJ33 restrict the processing of your data.
Receive your data in a machine-readable format.
Object to the processing of your data for direct marketing purposes.
To exercise any of the above rights, please contact WJ33's Data Protection team via email at [email protected]. We will process your request within 30 days business days from the date of receipt.
WJ33 reserves the right to verify your identity before processing any privacy rights request, to safeguard your data and prevent unauthorised access.
WJ33 implements a range of technical and organisational security measures to protect member personal data from unauthorised access, loss, misuse or accidental disclosure.
While WJ33 takes all reasonable precautions, no security system can be guaranteed to be 100% secure. In the event of a data breach that affects you, we will notify you and the relevant authorities within the timeframe prescribed by law.
WJ33 reserves the right to update or amend Privacy Policy this at any time to reflect changes in our practices, legal requirements, or new services offered. Whenever an amendment is made:
We strongly encourage you to review WJ33's Privacy Policy periodically so you are always informed of how we protect your information.
Available 24/7 within the WJ33 platform
Within 30 business days
Your privacy is our priority. WJ33 is committed to handling your personal data with the utmost trust, transparency, and responsibility, in line with our core values as a trusted gaming platform in Malaysia.
WJ33 ensures your privacy is protected at all times. Register an account today and enjoy a wide range of slots, Live Casino, Pai Kang, Deuces Wild, and more with complete peace of mind.